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Awareness Workshop On Effective Implementation Of QC Circles/KAIZEN Print E-mail
Written by Anand   
Thursday, 14 August 2008
Chandigarh: QC & Kaizen is a system of continuous improvement in quality, technology, processes, company culture, productivity, safety and leadership, said Mr B N Saxena, a senior Management Consultant(Quality) at the "AWARENESS WORKSHOP ON EFFECTIVE IMPLEMENTATION OF QC CIRCLES / KAIZEN" while speaking as a faculty for the workshop organised by CII at Chandigarh today.

Welcoming the participants, Mr Kamlesh Bhatt, Vice President - Operations, Secure Meters Ltd mentioned," QC Circles play a very important role as they involve a cross section of employees in any organisation for improving Quality within an organisation. "This workshop is a unique opportunity to motivate workers to exchange ideas and views and share experiences on Quality Circles and various approaches to problem solving."

Mr Bhatt pointed out the important role played by the QC teams for improvement of quality in an organisation. He also stressed the need of Total Quality Management in an organisation as it covers the overall quality of the product and not only the end product. He mentioned that implementing any quality initiative has to be a combined effort of employees and the management. "Each one of us strives for Quality of Life, Quality of Products, Quality of Services, etc".

Indian Industry has to be more cautious of its products, delivery time and commitments. He underlined the importance of upgradation of skills. It is the personnel working at the shop floor, who needs to be motivated and who should be rendered with more responsibility for the products or the part of the product he is responsible for manufacturing.

Elaborating on the details of the workshop Mr Saxena said that the objective of the workshop is to make the participants aware about the changes happening in the industries and the challenges ahead. He mentioned that with Liberalization, the world has become flat and the only way for the Indian Organizations to compete globally is to enhance internal efficiency.

This is the only factor under their control, since customers dictate selling prices and inputs are available at almost same prices to everyone. To do this, Industry needs to address issues of process management, quality management, waste elimination and so on. The competitive pressures on the Manufacturing Industry in terms of Productivity, Quality, Cost, Delivery, Safety and Morale of the employees, call for a strategic and holistic response from the manufacturing organisations to make their operations "World Class", through proven and excellent practices.

The workshop stressed on improvements at the shop floor when implemented through corrective action programs, enhance productivity and bring about excellent results, not only benefiting the organisation in giving a Quality product, but also giving rise to waste elimination, cost control, thereby leading to the overall progress of the Organisation.

Mr Saxena said in today's scenario, "QC Circle & Kaizen activities" are the benchmarked tools that not only enhances the growth of any organisation, but also uplifts the Morale of the employees, setting a good example of 'employer - employee relationships', as it calls for collaboration, commitment & teamwork from top to bottom. They result in improved productivity, improved quality, better safety, faster delivery, lower costs, and greater customer satisfaction.

On top of these benefits to the company, employees working in QC / Kaizen-based companies generally find work to be easier and more enjoyable - resulting in higher employee moral and job satisfaction, and lower turnover.

Apart from a theory session, the workshop included a Case Study Presentation by Secure Meters Limited, Barotiwala winners of the 20th QC Circle Competition - Regional & National Final during 2007-08, which provided an opportunity to the participants by giving an insight through this outstanding example of sharing experience on Quality Circles and various approaches to problem solving.'

The Competition was well attended by over 80 participants comprising workmen; quality and HR heads from Industry and Institutions, states the release.

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