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BHEL Tiruchirappalli observes quality month Print E-mail
Written by Krishna Kumar   
Wednesday, 02 November 2011
Tiruchirappalli: The employees of Bharat Heavy Electricals Limited (BHEL), Tiruchirappalli observed the beginning of Quality Month, today, rededicating themselves for the effective implementation of Total Quality Management and meeting fully the expectations of all their stake holders consistently.

"In the prevailing business environment, quality has taken an important place with respect to performance of equipment supplied to power and Industry sectors. Now, customers do not tolerate defects and they look at the performance of the equipment strictly complying with the highest standard," said AV Krishnan, Executive Director, BHEL, Triuchirappalli.

He said that a small deviation or slip from the prescribed standards will not be pardoned by customers and they will not come back for repeat orders with the manufacturer.

At a function organised to mark the inauguration of the Quality Month activities, employees took the Quality Pledge. The theme for this year is 'quality through pride in performance'.

Observing that the quality should be observed at all levels, he said that quality should be maintained right from the product design, material dimension, painting and crafting of the components of a product so that the end product will be error free.

Quality movement will also be extended to all subcontracting firms through vendor performance monitoring systems and corrective action will be taken based on the regular structured feedback, Mr Krishnan added.

During the entire month of November, BHEL will organise about 50 training and lecture programmes benefiting more than 3000 employees using internal and external faculties.

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