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Home arrow Automotive arrow CII Institute of Quality Announces flagship event: The Quality Summit
CII Institute of Quality Announces flagship event: The Quality Summit Print E-mail
Written by Arjun   
Wednesday, 24 October 2007
New Delhi: Top leaders from India’s leading manufacturing, service and NGOs sector will come together in Bangalore from  1- 2 November 2007 for one of the CII’s flagship event  – the Quality Summit. The theme this time will be  “People to Profit : Driving Performance through Organisational Excellence”.  This theme is derived from CII’s National theme – “Building People. Building India”. The two-day Summit will be held at NIMHANS Convention Centre, Bangalore. This 15th Quality Summit will showcase best-in-class quality practices on how companies need to position themselves to meet continuous  waves of change and the emerging issues in the areas of organisational excellence encompassing Productivity; People; Processes; Customer Loyalty; Social Equity.

 CII will  also announce the results of the CII-EXIM Bank Award for  Business Excellence for 2007 at the Summit . Instituted in the year 1994, this is the most prestigious Award in India for Business Excellence that an Indian Company can aspire for. The results of this Excellence Award  would reflect the Scorecard of India Inc.

 The Award was established, jointly by CII & EXIM Bank of India, to identify and recognize outstanding companies, and  promote the awareness that excellence  in Processes, Practices and Performance are important elements of  sustainable competitiveness.   

 After 14 years of the first Quality Summit—which has attracted hundreds of delegates  each year - the journey continues in 2007. Over 750 Quality Experts CEO’s, Academicians, Practitioners and Business representatives will gather together at this important forum to deliberate latest national and international developments.

 The Summit will be  inaugurated  with  a special key note addresses by Mr. K.V. Kamath, MD & CEO, ICICI Bank; who will share his experience of transforming ICICI Bank in to a world class organization. In the valedictory address Prof. C.K. Prahalad, Professor of Corporate Strategy, Stephen M. Ross School of Business, University of Michigan will speak on the  “Fortune at the Bottom of the Pyramid”  a great opportunity for equitable social development.

 Dr. Noriaki Kano – a renowned Quality Guru – Chairperson, Asian Network for Quality will share his experience and perspective on how do organizations create new products and services that distinguish themselves and attract customers in this competitive and fast changing market environment?

 Mr. Stephen Dorgan, McKinsey & Co. UK will present the findings of the study on “Management & Productivity : Why they Matter ?”. This study covers  4,000 companies worldwide, show a clear linkage between management practices and performance. This work has a more 'manufacturing and operations' bias with 18 factors being studied across shop floor practices, performance and talent management.

 The last five years economic growth has transformed the face of India and Indian industry. More and more foreign companies are entering the Indian market. Indian companies are venturing out like never before to establish their global presence to service international markets and customers. The new emergence of India brings not only huge opportunities but also many challenges. Mr. Kuldip Kaura, MD & CEO, Sterlite Industries; Mr. N.R.K. Raman, CEO, Iflex Solutions and Mr. Biplab Majumder, MD, ABB Ltd will share their perspectives on how to meet these challenges.

 People and processes are two important enablers that determine the long term success of an organization. How to successfully  integrate processes and people management to release the full potential of people at individual, team and organizational level for the benefit of the organization? Mr. Richard Barton, an Expert from the Asian Productivity Organsiation will address the session on “Excellent Organisations : It is All About People and Processes”

 Organisational Excellence is reflected in its ability to attract and retain customers in this highly dynamic, diverse and competitive market environment. To address the issues on influencing customer decision and winning their loyalty, this summit will feature Mr. Andrew Levermore, CEO, Hypercity Retail India, Sir David John, Chairman, BSI Group,UK; Mr. Bijou Kurien, CEO, Reliance Lifestyle and Mr Richard Barton from Asian Productivity Organisation.

 It is well accepted that the commendable performance in economic growth  of the country can be made sustainable only through equitable social development. This process of building social equity can be further accelerated through the corporate world partnering with such NGOs. Mr. Vishal Talreja, Managing Trustee, Dream a Dream Project; Dr. Radha Murthy, Managing Trustee, Nightingales Medical Trust and Shri Chanchalapathi Dasa, Vice Chairman, Akshaya Patra Foundation will present how their Organisations are providing the much needed succor to different segments of the vulnerable section of the society to which they have committed themselves and how  the process of building social equity can be further accelerated by the corporate partnering with them in a much larger way than so far.

 Mr. Bill Schaninger, Partner, McKinsey & Co, USA will be presenting the findings of the report on “People to Profit: Connecting Organisational and Financial Performance”. Organisations can learn from the world wide study the recipe for sustainable profitability and growth.

 This Summit will keep the lamp of knowledge burning to achieve the vision – “Developed India”.
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